OL97: Go to Today and/or Group By Button Unavailable on Toolbar

ID: Q170603


The information in this article applies to:
  • Microsoft Outlook, versions 8.00, 8.01, 97


SYMPTOMS

In Microsoft Outlook 97, the "Go to Today" toolbar button in the Calendar folder and/or the "Group By" toolbar button in the Inbox folder are missing or unavailable.


CAUSE

You have the following combination installed on your computer:

  • Microsoft Distributed Component Object Mode for Windows 95 (DCOM) or Microsoft Internet Explorer 4.0

    and either


  • Microsoft H/PC Explorer 1.1

    or


  • Winfax Pro 8.0/8.01



RESOLUTION

Choose the appropriate method from the following:

Method 1

Remove the H/PC Explorer extensions (PMail) and/or Winfax Pro extensions (DCC Extensions) from Outlook:
  1. On the Tools menu, click Options.


  2. Click the General tab.


  3. Click Add-In Manager.


  4. Select the extension, click Remove, then click OK.


  5. Click OK to close the Options dialog box.


Method 2

Remove DCOM:
  1. Click Start, point to Settings, then click Control Panel.


  2. Double-click Add/Remove Programs.


  3. Click DCOM for Windows 95.


  4. Click Add/Remove.


  5. When prompted, click Yes to restart your computer.


Method 3

Remove Internet Explorer 4.0.

For more information on removing Internet Explorer 4.0, please see the following articles in the Microsoft Knowledge Base:
Q166322 Uninstalling Internet Explorer 4.0 Platform Preview 1.0
Q166313 Removing Internet Explorer 4.0 for Windows 95 Using Ieremove.exe
Q166314 Removing Internet Explorer 4.0 for Windows NT 4.0 Using Ieremove.exe


MORE INFORMATION

Removing either the H/PC Explorer or WinFax Pro extensions will not affect the use of the programs or the funtionality of Outlook.

WinFax Pro is manufactured by Symantec, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: dimmed invisible

Keywords : kb3rdparty GnlCal
Version : WINDOWS:8.00,8.01,97
Platform : WINDOWS
Issue type : kbhowto kbinfo


Last Reviewed: September 10, 1999
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