The information in this article applies to:
SYMPTOMSIf you attempt to use the Import and Export Wizard of Microsoft Outlook 97 to export a Journal, Notes, or Mail folder to a file, you may receive the following error message:
CAUSEThe only folders you can export to a file are, Calendar, Contacts, and Tasks folders. RESOLUTION
In order to export the Journal, Notes, or Mail folders, you must install
the converters from the ValuPack.
If You Run Outlook or Office From Your Hard DriveThe extra converters are on the Office 97 or Outlook 97 CD-ROM in the following directory:<CD-ROM Drive letter>:\ValuPack\Convert\OutlookMake sure you run the appropriate file for your operating system.
If You Run Outlook From a CD-ROM or Networked ComputerIf you run Outlook from a networked computer, follow the steps in the section of the Olreadme.txt file titled, "Using Import and Export Converters from the Microsoft Office 97 ValuPack When You Run Outlook From a CD-ROM or a Networked Computer."Obtaining the Extra Converters From the InternetThe extra converters are available on the Microsoft Internet site at:http://officeupdate.microsoft.com/downloadCatalog/dldoutlook.htmFor Microsoft Access 97 to be able to import the Inbox, you need both the Data Access converter and the Outlook converter from the Web site: http://officeupdate.microsoft.com/downloadDetails/dataacc.htmFile Name: Dataacc.exe http://officeupdate.microsoft.com/downloadDetails/outcvtnt.htmFile Name: Outcvt.exe or Outcvtnt.exe (if using Windows NT 4.0) NOTE: Because the Microsoft Web site is constantly updated, the site address may change without notice. If this occurs, link to the Microsoft home page at the following address: http://www.microsoft.com/ REFERENCES
For more information about additional Outlook import and export converters,
type "export converters" in the Office Assistant, click Search, and then
click to view "File types you can import to or export from Outlook."
Q162222 OL97: Contents of the Olreadme.txt Readme FileFor more information on the Office 97 ValuPack components, please see the following article in the Microsoft Knowledge Base: Q169549 OFF97: Information About The Microsoft Office ValuPack
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