OL97: Error in Pimab32.dll When Using WordMail

• Microsoft Outlook 97

SYMPTOMS

When using Microsoft Word as your e-mail editor (WordMail) in Microsoft Outlook, you may receive the following error message:

WinWord caused an invalid page fault in PIMAB32.dll

CAUSE

You are using the Compaq Address Book service.

RESOLUTION

Remove the Compaq Address Book service from the profile. To do this, follow these steps:

1. On the Tools menu, click Services.



2. On the Services tab, click Compaq Address Book, then click Remove.



3. Click OK.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

REFERENCES

For more information about this issue, please see the following article in the Microsoft Knowledge Base:

Q165392 WD97: Invalid Page Fault in PIMAB32.dll w/ Compaq Address Book

Additional query words: IPF

Keywords : kb3rdparty kberrmsg kbinterop kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb