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SYMPTOMSWhen you attempt to change the fonts for sending, replying, and forwarding messages in Microsoft Outlook 97, the options may not be available. CAUSEYou are using Microsoft Word (WordMail) as your e-mail editor. RESOLUTIONChange the default font in the template used by WordMail. MORE INFORMATIONWordMail uses a Word template to control the message attributes. This template can be opened and modified as necessary. Changing the WordMail Template Font
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