OL97: SR-1 Patch Fails to Update Outlook 8.0

ID: Q175713

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When you run the Office SR-1 Patch to update Microsoft Office 97, you may get a message informing you that the patch will not update Microsoft Outlook 97.

CAUSE

It is likely that one of the Outlook .dll files updated by the patch has been previously updated by another program and the patch does not recognize the Outlook version.

RESOLUTION

Rename the Outlook .dll files in question, reinstall Outlook 8.0 and then reapply the Office SR-1 Patch.

MORE INFORMATION

The following Outlook .dll files are updated by the Office SR-1 Patch:


   Contab32.dll
   Mso7enu.dll
   Mso97.dll
   Outllib.dll
   Vba332.dll
   Vbacv10.dll
   Vbe.dll

Search for and rename each of the files above and then reinstall Outlook from your Office 97 CD. Then rerun the Office SR-1 Patch.

For more information about how to perform this task in Windows, see your Windows printed documentation or online Help.

Additional query words:

Keywords : StpFail StpGnrl
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb