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SYMPTOMSWhen you open a custom form on the desktop and use the right mouse button to click (right-click) the same Inbox entry, the opened form will shut down. CAUSEWhen you right-click the custom form in the Inbox, the form is loaded to check for an attachment submenu. This is followed by a shutdown message that causes the open form to close. STATUS
Microsoft has confirmed this to be a problem in Outlook version 8.03.
This problem was corrected in Microsoft Office 97 Service Release 2
(SR-2).
Q151261 OFF97: How to Obtain and Install MS Office 97 SR-2 MORE INFORMATIONThis fix resolves the problem by not opening the form when right-clicked, which also avoids form loading and form opening delays. Additional query words: preview pane scrolling
Keywords : kbdta FmsProb |
Last Reviewed: September 27, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |