OL97: ErrMsg Copying or Moving Remote Mail Message Header
ID: Q183300
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The information in this article applies to:
SYMPTOMS
When copying or moving a message header in Microsoft Outlook 97, you
receive the following error Message:
This Task cannot be performed for Remote Mail message headers.
Download the complete message.
CAUSE
You have downloaded only the message header; you have not downloaded the
complete mail message.
RESOLUTION
To download the entire error message, follow these steps:
- On the Tools menu point to Remote Mail and click Connect.
- Click to select the information service to use when connecting,
and then click Next.
- Click to select "Retrieve and send all new mail" and click Finish.
After message retrieval, you can copy or move the mail message to a
different folder.
MORE INFORMATION
Steps to Reproduce Problem
- On the Tools menu point to Remote Mail and click Connect.
- Click to select the information services to use when connecting,
and click Next.
- Click to select "Do only the following" and click Finish.
After message retrieval, you get the error message when you attempt to copy
or move the message header to a different folder.
Keywords : kberrmsg CfgIM MsgSend CfgRemMail
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb