XCLN: Forms Converter Fails to Convert When Form Is In Use

• Microsoft Outlook Windows 95/98 client, versions 8.03, 8.5
• Microsoft Outlook Windows NT client, versions 8.03, 8.5

SYMPTOMS

When you attempt to convert a custom Outlook form using the HTML Forms Converter, the following error may occur:

Function: ConvertForm
Process: Error converting forms error: (Hex: 80004005)

CAUSE

The form that is to be converted and overwritten by the Forms Converter is open and in use by a browser.

WORKAROUND

Make sure the form is not open by any user at the time it is to be overwritten.

STATUS

Microsoft has confirmed this to be a problem in the above listed versions. New information will be posted here in the Knowledge Base as it becomes available.

Additional query words:

Keywords : XCLN
Version : WINDOWS:8.03,8.5
Platform : WINDOWS
Issue type : kbbug