The information in this article applies to:
SYMPTOMS
You can create a custom client extension to receive and act upon command
messages from Microsoft Outlook 97. If you right-click a message to bring
up the context-sensitive menu and then click Print, the Print command is
not routed to the extension. Outlook behaves the same if you click the
Print button on the standard toolbar.
RESOLUTIONThis problem is fixed by applying Microsoft Office 97, Service Release 2 (SR-2) to Outlook 97. For more information on obtaining SR-2, please see the following article in the Microsoft Knowledge Base: Q192874 OFF97: An Overview of Microsoft Office 97 SR-2The English version of this fix should have the following file attributes or later:
STATUSMicrosoft has confirmed this to be a problem in Microsoft Outlook 97. This problem is fixed by applying Microsoft Office 97, Service Release 2. Additional query words:
Keywords : kbdta |
Last Reviewed: September 10, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |