OL97: Option to Automatically Enter MS Mail Password Missing

ID: Q189571

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

In Microsoft Outlook 97, the option for automatic entry of a password may not be available in the Microsoft Mail Properties dialog box.

CAUSE

There may be corruption in the user profile.

RESOLUTION

Rebuild the user profile and add the Microsoft Mail service and other services.

For information on creating a profile, please see the following article in the Microsoft Knowledge Base:

Q171376 OL97: How to Create a New User Profile for Outlook

Additional query words: grayed greyed out

Keywords : kbinterop CfgProfl CfgMSMail
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb