OL97: Free/Busy Errors After Migrating from Schedule+

ID: Q195077

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

After converting Microsoft Schedule+ 1.0 or 7.0 files to Microsoft Outlook 97, you may receive one or more of the following error messages:

Unable to update public free/busy data. The file contains data that is not valid.

-or-

When adding resource accounts to a meeting request you may receive the following message:

Cannot directly book the resource.

-or-

You may not be able to view free/busy times of other users.

CAUSE

This problem occurs when users migrate to Outlook and do not choose to delete the Schedule+ information from the server. Their .SCD or .CAL files remain on the server and generate free/busy information that conflicts with the Outlook calendar.

RESOLUTION

Run Outlook with the /CleanSchedPlus command line switch on each client and then run Outlook with the /CleanFreeBusy command line switch on each client.

For more information about Outlook command line switches, please see the following article in the Microsoft Knowledge Base:

Q156982 OL97 Additional Command-Line Switches for Microsoft Outlook

MORE INFORMATION

With Microsoft Mail server, if a user migrates to Outlook and does not use Schedule+ as their calendar, the mail administrator can remove the files in the CAL folder. The .pof (Free/Busy) file is regenerated when each user adds items to their calendars. This action serves the same function as running the above switches on all the clients.

Additional query words:

Keywords : kberrmsg IntpImEx
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb