OL97: Invalid Page Fault in Ole32.dll Opening Contacts Folder

ID: Q195209

The information in this article applies to:
  • Microsoft Outlook 97

SYMPTOMS

When you click the Contacts folder in Microsoft Outlook 97, you receive the following error message:

OUTLOOK caused an invalid page fault in module OLE32.DLL


RESOLUTION

You can prevent this from happening by using the /CleanViews command-line switch to start Outlook.


MORE INFORMATION

To use the /CleanViews command-line switch to start Outlook, follow these steps:

  1. Click Start, and then click Run.


  2. In the Open box, type
    outlook /cleanviews
    and click OK.


NOTE: A space character precedes the forward slash (/) character.

Additional query words: IPF GPF

Keywords : EvnGpf
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 30, 1999
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