XCLN: Error Message with Microsoft Mail Service: File Is Currently in Use

• Microsoft Outlook Windows NT client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0
• Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

When you set up a Microsoft Mail Service for use with Outlook, you may receive the following error message when you attempt to send or receive mail from a Microsoft Mail postoffice or a Workgroup postoffice (WGPO):

File is currently in use.

CAUSE

Rights on the postoffice folder (such as Wgpo0000 for a Workgroup postoffice) are set to Read Only and the folder cannot be written to.

RESOLUTION

Change the rights on the postoffice folder to Full Access for everyone.

MORE INFORMATION

Like a Microsoft Mail postoffice, a Workgroup postoffice is a "Store and Forward" flat file database. As a message is passed through the postoffice, files are constantly being created, modified, and deleted within the subfolders of the postoffice.

Additional query words:

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform : WINDOWS
Issue type : kbprb