XCLN: "Outlook Cannot Perform Your Search" Error Message When Using Find

ID: Q240697

The information in this article applies to:
  • Microsoft Outlook Windows 95/98 client, versions 8.0, 8.01, 8.02, 8.03, 8.04, 8.5, 9.0

SYMPTOMS

WARNING: ANY USE BY YOU OF THE COMMAND-LINE SWITCHES PROVIDED IN THIS ARTICLE IS AT YOUR OWN RISK. Microsoft provides these command-line switches without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability and/or fitness for a particular purpose. When you use the Find feature in Outlook, you receive the following error message:

Outlook cannot perform your search. Outlook cannot display this view. The folder already exists.


CAUSE

A previously-defined Advanced Find has been saved and is now corrupted.


RESOLUTION

To resolve this problem:

  1. Quit and log off of Outlook.


  2. Click Start, click Run, and in the Open box type:


    3. outlook /cleanfinders
When you run Outlook with the /cleanfinders switch, it removes all saved searches from the mailbox.


MORE INFORMATION

For additional information about this and other command-line switches for Outlook 2000, click the article number below to view the article in the Microsoft Knowledge Base:

Q197180 OL2000: Additional Command-Line Switches
Outlook 98:
Q182112 OL98: Additional Command-Line Switches
Outlook 97:
Q156982 OL97: Additional Command-Line Switches

Additional query words: search

Keywords :
Version : WINDOWS:8.0,8.01,8.02,8.03,8.04,8.5,9.0
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: October 29, 1999
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