OL97: Error Connecting to Erols Internet Services

ID: Q248199

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When you attempt to establish a connection to Erols Internet Services, you receive the following error message:

You could not be logged on to the POP server. Please review the logon information and try again.

CAUSE

You typed your password using the wrong case. The password is case-sensitive.

RESOLUTION

Retype your password using the correct combination of uppercase and lowercase characters.

REFERENCES

You can contact Erols Internet Services Technical Support by calling

1 (888) EROL-NET

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words: 97 err msg

Keywords :
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb