OL97: Names and Addresses in Personal Address Book Can Not Be Edited

ID: Q249314

The information in this article applies to:

Microsoft Outlook 97

SUMMARY

When using multiple profiles with different default mail services, the Personal Address Book (PAB) entries entered in one profile can not be edited with the second profile.

MORE INFORMATION

Steps to Reproduce Problem

Create profile-1 using Internet Email, Personal Folders, and Personal Address Book.

Create profile-2 using the Microsoft Exchange Server and Personal Address Book services. When configuring the Personal Address Book service, use the same PAB used in profile-1.

Open Outlook with profile-1, add an entry to the PAB, and quit Outlook.

Open Outlook with profile-2, open the PAB, right-click the entry added in the step above, click Properties, and attempt to edit the entry.

NOTE: If the default service for the original profile is added to the second profile, the entry can be edited.

REFERENCES

For additional information on user profiles, click the article number below to view the article in the Microsoft Knowledge Base:

Q162203 OL97: User profiles and Information Services

Additional query words:

Keywords :
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbinfo