OL97: Invalid Date in Advanced Find Causes GPF

ID: Q75382

The information in this article applies to:

Microsoft Outlook 97

SYMPTOMS

When using Advanced Find in Microsoft Outlook 97, if an invalid date is entered such as, 4/31/98, Outlook will cause a General Protection Fault (GPF).

CAUSE

Under this circumstance, Outlook releases an invalid object causing the GPF.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem immediately, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/support/supportnet/default.asp

The English version of this fix should have the following file attributes or later:


   Component: Outllib.dll

   File Name     Version
   -----------------------
   Outllib.dll   8.04

NOTE: If you contact Microsoft to obtain this fix, a fee may be charged. This fee is refundable if it is determined that you only require the fix you requested. However, this fee is non-refundable if you request additional technical support, if your no-charge technical support period has expired, or if you are not eligible for standard no-charge technical support.

For more information about eligibility for no-charge technical support, see the following article in the Microsoft Knowledge Base:

Q154871 Determining If Your Product Is Eligible for No-Charge Technical Support

STATUS

Microsoft has confirmed this to be a problem in Outlook 97, version 8.03.4629.

Additional query words: 97

Keywords :
Version : WINDOWS: 97
Platform : WINDOWS
Issue type : kbbug