The information in this article applies to:
ERROR MESSAGEIf you start an online broadcast from the Slide Show menu (point to Online Broadcast, and then click Begin Broadcast), you receive the following message: Connecting to Netshow Encoder. Creating a new instance of the Netshow Encoder.Then, you may receive the following error message: When you click Details, you receive one of several messages. In most cases, if you click Retry, the online broadcast begins. However, you may receive the following error message: When you click Retry, you receive the first error message previously listed. NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htmNOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled. CAUSEThe audio compression codecs on your computer may have missing or inaccurate information listed in the System.ini file. WHAT TO TRYTo work around this problem, add two lines to the [drivers32] section of the System.ini file as follows:
MORE INFORMATIONMicrosoft has confirmed this to be a problem in Microsoft PowerPoint 2000. For additional information about troubleshooting Online Broadcasting, please click the article number below to view the article in the Microsoft Knowledge Base: Q229951 PPT2000: Troubleshooting Online Broadcasting Additional query words: OFF2000 PPT9 PPT2K 9.0 PPT2000 2000 2K POWERPNT
Keywords : kberrmsg kbdta kbconf |
Last Reviewed: January 26, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |