PPT2000: PowerPoint Stops Responding When Using IntelliMouse Scroll Wheel

• Microsoft PowerPoint 2000

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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS

When you try to use the IntelliMouse Scroll Wheel in Microsoft PowerPoint 2000, PowerPoint may stop responding (hang).

CAUSE

The cause for this problem is unknown at this time, though it may be due to conflicts with the IntelliPoint software driver that ships with the Microsoft IntelliMouse.

WORKAROUND

To work around this problem, turn off the IntelliPoint Mouse features. You can still use the mouse as a normal mouse:

1. On the Start menu, point to Settings, and then click Control Panel.



2. Double-click the Mouse icon. This opens the settings for the IntelliMouse.



3. Click the Wheel tab.



4. Under Universal Scrolling, click Exception.



5. Click Add; browse to the location of the PowerPoint application file (Powerpnt.exe), and click the file name.



6. Click Open; click Close, and then click OK.

Additional query words: ppt ppt2k 2k ppt2000 2000 9.0 ppt9 mouse click scroll move wheel middle scrolling drop lost hang hangs hanging hung lock up locks locking locked lockup freeze freezes freezing froze frozen stop stopping stopped won't respond waiting

Keywords : kbui kbdta kbgpf kberror
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb