PPT2000: Unable to Open PowerPoint HTM File Via E-Mail

ID: Q249665


The information in this article applies to:
  • Microsoft PowerPoint 2000


SYMPTOMS

When you receive a PowerPoint presentation HTM (.htm) file as an e-mail message attachment, an error message similar to the following may appear when you attempt to open it:

The page cannot be displayed


CAUSE

This problem can occur if only the presentation HTM file was sent and not the supporting files in the presentation files folder.


WORKAROUND

The only way to open the presentation HTM file is when the supporting files are included, and the presentation is opened from the hard disk drive and not via an e-mail message attachment.

Additional query words: unable cannot open ppt9 ppt 9.0 powerpnt 2000 ppt2k send attachment

Keywords : kbinterop kbdta kbweb
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 5, 2000
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