PPT2000: RAS Users Cannot Join Online Broadcast

ID: Q250471

The information in this article applies to:

Microsoft PowerPoint 2000

SYMPTOMS

If you use Remote Access Service (RAS) to connect to a network, and the RAS server is running Microsoft Windows NT 4.0 or earlier, you are not able to see a live online broadcast begin. You are only able to see the lobby page.

CAUSE

Windows NT RAS does not support multicast TCP/IP packets. This is a limitation of Windows NT RAS. For more information about this limitation, click the article number below to view the article in the Microsoft Knowledge Base:

Q179982 Windows NT 4.0 Support for Multicast TCP/IP Packets

WORKAROUND

Windows 2000 RAS does support multicast packets. Upgrading the RAS servers to Windows 2000 will allow RAS users to join an Online Broadcast.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb