PPT97: Error When Saving PowerPoint Presentation to a Server

ID: Q178332

The information in this article applies to:

Microsoft PowerPoint 97 For Windows

SYMPTOMS

When you attempt to save a Microsoft PowerPoint presentation to a Novell Netware 3.11 server under Microsoft Windows 95, you may receive the following message:

File is in use, File cannot be modified at this time

CAUSE

This problem may occur if you are running the 32-bit Novell Network Client.

Note that you can successfully save smaller presentation in some cases.

WORKAROUND

To work around this problem, install the Microsoft client for Novell Netware.

MORE INFORMATION

For more information about removing the 32-bit Novell Network Client, please see the following article in the Microsoft Knowledge Base:

Q150925 How to Uninstall Novell's 32-Bit Network Client

For information about how to contact Novell, query in the Knowledge Base for one of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

For information about the Novell client, please see the Novell Knowledge Base at the following site:

http://support.novell.com/search/kb_index.htm

NOTE: If the above Web site is unavailable, try linking to the Novell home page at the following address:

http://www.novell.com/

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

The third-party product discussed here is manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: novel server 4 ppt97 ppt95 ppt7 inuse unable saving novall

Keywords : kberrmsg kbnetwork kbdta
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb