PPT97: Pack and Go Never Prompts to Insert Disk in Drive A

ID: Q190323

The information in this article applies to:

Microsoft PowerPoint 97 For Windows

SYMPTOMS

While attempting to run Pack And Go you may receive the following error message:

A:\ is not accessible.

CAUSE

When running Pack And Go and selecting the A drive as the drive to which to save the file, you are never prompted to insert a disk into Drive A. If there is no disk in Drive A, the error appears.

RESOLUTION

Insert a disk into Drive A and click Retry. It should now work as expected.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: 8.00 PNG ppt8.0 diskette ppt97

Keywords : kbpng
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb