PPT97: Fonts in Font List Contain Question Marks

ID: Q190377


The information in this article applies to:
  • Microsoft PowerPoint 97 For Windows


SYMPTOMS

When you choose a font from the font list in PowerPoint, only a limited number of fonts may be listed, and those listed may have a question mark in front of each name instead of a TrueType symbol.

You may also find that regardless of the font or text size you choose, your text may appear very small and/or jagged.


CAUSE

This can be caused by any one of the following:

  • You do not have a printer driver installed in Windows 95.


  • Your current default printer is set to Generic/Text Only.


  • The current default printer driver is corrupt or damaged.


  • Your current default printer is using a Windows 3.x printer driver.


  • Your default printer is a Hewlett-Packard (HP) DeskJet 500 and the printer resolution is currently set to 75dpi.



RESOLUTION

To work around this problem, use the appropriate method for your situation:

  • If you have not installed a printer in Windows 95, do so to correct the problem.


  • If your default printer is set to Generic/Text only, set another printer as default.


  • If your default printer driver is damaged or corrupted, remove that driver and re-install it.


  • If your default printer is using a Windows 3.x driver, remove it and install the Windows 95 driver for that printer, or contact the manufacturer of your printer.


  • If your default printer is a Hewlett-Packard DeskJet 500, you can change the printer resolution to 150 dots-per-inch (dpi) or to 300 dpi, or you can set up a new default printer.


For additional information, please see the following articles in the Microsoft Knowledge Base:
Q128345 Troubleshooting Printing Problems in Windows 95
Q137377 Removing Drivers from Wizard Hardware Lists

Additional query words: 8.00 ppt ppt97 powerpnt blocky none blank empty lost missing

Keywords : kbFont
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: November 8, 1999
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