The information in this article applies to:
SYMPTOMSWhen you attempt to install one of the PowerPoint updates from the Microsoft Office Update Web site, you may receive the following MS-DOS-based error message:
CAUSEThis problem occurs when you attempt to install the extra templates for Microsoft PowerPoint. You may receive the error message with any of the following downloaded files:
WORKAROUNDAll of the template files available for download from the Microsoft Office Update Web site are also located on the Microsoft Office 97 CD-ROM in the ValuPack. Use the following method to install the templates from the Microsoft Office 97 CD-ROM:
STATUSMicrosoft has confirmed this to be a problem with the installation program for the template packs. Additional query words: WWW microsoft.com error downloaded downloding extracting installing setup office update web site
Keywords : kbdta kbweb kbtemplate |
Last Reviewed: October 1, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |