PPT97: Error Message: Setup Could Not Read from the File D:\PPT97INV.DLL

ID: Q251037

The information in this article applies to:
  • Microsoft PowerPoint 97 For Windows

SYMPTOMS

When installing Microsoft PowerPoint 97, you may receive the following error message:

Setup could not read from the file D:\PPT97INV.DLL
NOTE: D:\ is the letter of your CD-ROM or DVD-ROM drive.

As a result of this error, you are unable to install PowerPoint 97.


CAUSE

This problem is caused Symantec Norton AntiVirus. It is possible other anti-virus programs may cause this problem as well.


RESOLUTION

To resolve this problem, disable Norton AntiVirus, and run PowerPoint 97 Setup again. To disable Norton AntiVirus:

  1. Start the Norton AntiVirus Main Program from the Norton AntiVirus program group.


  2. Click Options.


  3. On the Auto-Protect tab, click to clear the Load Auto-Protect at startup check box.


  4. Click OK.


  5. Click Yes when prompted whether to unload Auto-Protect now.


  6. Quit the program.



STATUS

This problem occurs when you use Symantec Norton Antivirus 2000 version 6.0 and Microsoft PowerPoint 97 version 8.0.


MORE INFORMATION

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kb3rdparty kbsetup kbdta kberror
Version : WINDOWS:97
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: January 18, 2000
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