OFF2000: Program Shuts Down After Referencing Document

• Microsoft Office 2000
• Microsoft Excel 2000
• Microsoft Word 2000

SYMPTOMS

When you try to create a reference in Microsoft Visual Basic, one of the following problems occurs depending on the program you are running.

Microsoft Word

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

Winword caused an invalid page fault in module Mso9.dll at 015f:308c9c03.

Microsoft Excel

Can't quit at this time.

CAUSE

This problem occurs in the Office programs listed at the beginning of this article when you follow these steps:

1. Open a document that contains Visual Basic macros and click Disable Macros.



2. Attempt to create a reference to another Office document using the References dialog box in Microsoft Visual Basic.



3. Click Disable Macros for the new document.



4. Close the Office program.

WORKAROUND

In order to create a reference from one Office document to another, you need to enable macros in the host document. To enable macros, when you open the document, click Enable Macros instead of Disable Macros. If you do not see this option when opening your files, follow these steps to change the macro security:

1. On the Tools menu, point to Macro and click Security.



2. In the Security dialog box, click Medium and click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OFF2000 IPF GPF

Keywords : kberrmsg kbdta KbVBA
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug