WD2000: Error When Faxing from WinFax

ID: Q199043

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you try to fax from Word by selecting the Fax icon or WinFax from the File menu, the following error message may appear:

The Winfax printer driver does not appear to be installed. You must re-install WinFax.

CAUSE

The WinFax PRO 9 macros for Word do not work in Word 2000.

WORKAROUND

Use the Print command and select WinFax as your printer by following these steps:

In Microsoft Word, on the File menu, click Print.

Select WinFax as your printer and click OK.

MORE INFORMATION

For more information about these macros, please contact Symantec Corporation. For information about how to contact Symantec, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed in this article are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words: message errors incorrect wrong

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb