WD2000: Click and Type Pointer Does Not Change When Moving over Blank Area in Document

• Microsoft Word 2000

SYMPTOMS

When you move your mouse pointer from left to right over a blank area of your document, the mouse pointer does not change to different Click and Type alignment pointers.

CAUSE

This problem is known to be caused by certain versions of video drivers. The following is a list of known video drivers that cause this problem:

Vendor          Board Model          Driver Version
----------------------------------------------------

ATI             Rage II / II+        NT 4.0.0 4.3.92
 

RESOLUTION

To resolve this problem, upgrade your existing video driver to an updated video driver from your video card manufacturer or computer system manufacturer.

For information about how to contact your video card or computer system manufacturer, click the appropriate article number below to view the article in the Microsoft Knowledge Base:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

MORE INFORMATION

For additional information about Click and Type, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q209570 WD2000: Moving Pointer Across Blank Area Shows Different Shapes

Q231435 WD2000: Click and Type May Not Work Correctly with Right-to-Left Word 2000 Documents

Additional query words: click-and-type monitor display screen

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb