WD2000: Closing File in Print Preview Doesn't Close File

ID: Q204846

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you attempt to close a file that appears in the print preview window by using one of the following methods:

Pressing ALT+F4.

-or-

Clicking the Close button (the X in the top right corner of the window).

-or-

Right-clicking the Word document button on the taskbar and then clicking Close.

Word closes the print preview window rather than the file. This functionality is different from earlier versions of Word in which Word closes the file.

CAUSE

Microsoft implemented this design at the request of customer feedback.

Microsoft welcomes suggestions or comments about changes in functionality and product design. For more information about how to submit suggestions, please click the article number below to view the article in the Microsoft Knowledge Base:

Q114491 How to Contact the Microsoft Wish Program

RESOLUTION

To close the file, click Close on the File menu.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb