WD2000: Characters Change to Question Marks After Saving File as Text Only

ID: Q209596


The information in this article applies to:
  • Microsoft Word 2000


SYMPTOMS

When you convert a file in which you have text formatted with certain fonts, such as Webdings, to Text Only or MS-DOS Text, the characters change to question marks.


CAUSE

Word substitutes the question mark for characters it cannot convert to an ASCII font or codepage. When you save a file in Text Only format, Word may not be able to retain some features or formatting.


RESOLUTION

To retain all features and formatting, save your files as Word documents.


MORE INFORMATION

When you save a document in Word as Text Only (*.txt), Word displays the following message:

<filename> may contain features that are not compatible with Text Only format. Do you want to save the document in this format?

* To save, click Yes.
* To preserve formatting, click No. Then save a copy in the latest Word format.

Additional query words:

Keywords : kbdta kbconversion wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb


Last Reviewed: September 15, 1999
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