WD2000: Label Mail Merge Displays Extra Row of Labels

ID: Q209859

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

After you use mail merge to merge your address list to labels, when you view your merged label document in print preview (on the File menu, click Print Preview), you may see an extra row of labels at the bottom of each page. This row contains the first record from the next page and may be truncated if there is more information than can fit in the remaining space on the page.

NOTE: The first row of labels on the next page either properly displays the same records that are found in the truncated label row or displays an empty space where the first row should be. When you print the labels, they print correctly.

CAUSE

This problem is a display-only problem that occurs when you view your labels in print preview and occurs with the following labels:

Avery 5160
Avery 5161
Avery 5162
Avery 5660
Avery 5920
Avery 5922
Avery 5961
Avery 8662

NOTE: This problem may also occur when you use a custom label for your mail merge with dimensions similar to those of the listed labels.

WORKAROUND

To work around this problem, use either of the following methods.

Method 1: View Your Labels in Print Layout View

To work around this problem in print layout view:

On the View menu, click Print Layout.

On the Tools menu, click Options.

On the View tab, under Formatting marks, click to select the All check box and then click OK.

Method 2: View Your Labels in Normal View

To work around this problem, view your merged labels in normal view (on the View menu, click Normal).

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: mailmerge

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug