WD2000: Crash IPF Reading an RTF File Converted from Mac Word

ID: Q211248

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you open a Rich Text Format (RTF) file in Microsoft Word 2000, you may receive the following error message:

This program has performed an illegal operation and will be shut down.

When you click Details, the following message appears:

Winword caused an invalid page fault in module Winword.exe at 0137:address.

CAUSE

This problem occurs when all of the following conditions are true:

The file was created in Microsoft Word 5.1 for the Macintosh.

The file contains links and tables.

The file was opened in Microsoft Word 2000 and then saved in Rich Text Format (RTF).

If there is a link before a table, and if the first cell of that table contains a link, the document becomes corrupted. This corruption causes the invalid page fault.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug