WD2000: Some Characters Missing or Cut Off When Displayed on Screen

ID: Q211272

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

When you view your document in Word, some characters may be missing, or the top (or bottom) of some characters may be cut off.

This problem may affect the following types of characters:

Underscore

Character with an ascender

Character with a descender

International character that contains an umlaut, acute accent, grave accent, circumflex, or tilde.

Object that is inline with the text of your document. For example, a picture that is not inserted in a frame or text box.

NOTE: This problem does not affect printing; that is, underscores, characters with ascenders or descenders, and international characters are printed correctly although they may not be displayed correctly.

CAUSE

This problem may be caused by one of the following:

Case 1

The line spacing of your text may be set to an exact height. When you set the line spacing to Exactly and select a measurement that is equal to or less than the height of the font, underscore characters may not be displayed and characters that have an ascender, descender, or an umlaut may be cut off. For example, if you set line spacing to Exactly 9-point for a 10-point font, underscore characters may be cut off.

NOTE: This problem may occur differently with different fonts.

Case 2

The printer driver may incorrectly substitute screen fonts at certain view percentages. If you change the printer driver, you may notice an immediate difference, depending on the view you are using.

Case 3

The zoom percentage that the document is set to may cause characters to have the top or bottom portion of the screen font cut off. You can adjust the zoom percentage from 75 percent to 100 percent in most cases to correct this visually.

RESOLUTION

This problem is a display only problem. Use one or more of the following methods appropriate for your situation:

Method 1: Change the Document Zoom Setting

When you change the zoom percentage, Word may allow you to view the full height of your text. To do this, follow these steps:

On the View menu, click Zoom.

Do one of the following:

Under Zoom to, change to a larger setting. For example, change to 200% and then click OK.

-or-

Under Percent, change the percentage to a larger setting. For example, change it to 120%.

Method 2: Change the Document View

When you change the view of your document to outline view, Word shows the full height of your text. To change the view of your document, click Outline on the View menu.

NOTE: This problem may occur in normal, print layout, and Web layout views. When you view your document in outline view, paragraph formatting is ignored.

Method 3: Change the Line Spacing

Select the text and then click Paragraph on the Format menu.

Do one or both of the following:

On the Indents and Spacing tab, change the Line spacing box to something other than Exactly. For example, change the Line spacing setting to Single.

-or-

Change the At setting to a setting slightly larger than the font point size you are using in your document. For example, if your font point size is 10 point, then change the At setting to 11 pt.

Method 4: Change the Font or Point Size

Select your text and then click Font on the Format menu.

On the Font tab, do one or both of the following:

Change the Font setting to a different font.

-or-

Change the Size setting to a smaller size than what you have your line spacing set to. For example, if you have your line spacing set to Exactly 12 pt, change the font size to 11 point.

MORE INFORMATION

Line spacing determines the amount of vertical space between lines of text. Word uses single line spacing by default. The line spacing that you select affects all lines of text in the selected paragraph or the paragraph that contains the insertion point.

This option

Results in

Single

Accommodates the largest font in that line, plus a small amount of extra space. The amount of extra space varies depending on the font used.

1.5 Lines

One-and-one-half times that of single line spacing. For example, if 10-point text is spaced at 1.5 lines, the line spacing is approximately 15 points.

Double

Twice that of single line spacing. For example, in double-spaced lines of 10-point text, the line spacing is approximately 20 points.

At Least

Minimum line spacing that Microsoft Word can adjust to accommodate larger font sizes or graphics that would not otherwise fit within the specified spacing.

Exactly

Fixed line spacing that Word does not adjust. This option spaces all lines evenly.

Multiple

Line spacing that is increased or decreased by a percentage that you specify. For example, setting line spacing to 1.2 will increase the space by 20 percent, while setting line spacing to a multiple of 0.8 will decrease the space by 20 percent. Setting the line spacing at 2 is equivalent to setting the line spacing at Double. In the At box, enter or select the line spacing you want. The default is three lines.

At

The amount of line spacing you select. This option is available only if you select At Least, Exactly, or Multiple in the Line spacing box.

NOTE: If a line contains a large text character, graphic, or formula, Word increases the spacing for that line. To space all lines evenly, click Exactly in the Line spacing box, and then select the line spacing in the At box that is large enough to fit the largest character or graphic in the line. If characters or graphics still appear cut off, select a larger number in the At box.

For additional information, click the article number below to view the article in the Microsoft Knowledge Base:

Q192973 WD2000: Definitions of Typography Terms in Word

Additional query words: chopped cropped gone half halved cut disappeared accent French Canada Canadian accented missing invisible print view WordPerfect Ami Pro WordPro Uppercase Lowercase symbol grave

Keywords : kbdta kblayout wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb