WD2000: Progress Meter Remains Visible in Status Bar After Error

ID: Q211514

The information in this article applies to:
  • Microsoft Word 2000

SYMPTOMS

When you run the Batch Conversion Wizard, the following error message may appear:

Word cannot complete the conversion of this file <filename>. Would you like to continue with the batch conversion?
where <filename> is the name of the file that caused the conversion process to halt. If you click No, the progress meter, which appears in the status bar, remains visible.


CAUSE

This problem occurs when the drive that contains your Windows Temp folder has run out of space.


WORKAROUND

To correct this problem, do one of the following appropriate for your situation:

Method 1: Restart Microsoft Word

Quit and restart Word. If you are unable to quit Word, press CTRL+ALT+DEL to show the Close Program dialog box. Click to select Microsoft Word and click End Task.

Method 2: Delete Temporary Files

Use the following steps to delete any Microsoft Word temporary files that remain on your hard disk drive:
  1. Quit all Windows applications.


  2. On the Windows Start menu, point to Find and click Files or Folders.


  3. In the Named box on the Name & Location tab, type the following:
    ~*.*


  4. Change the Look in box to the drive that contains the Windows Temp folder. For example, change the Look in box to your C: drive.


  5. Click Find Now.

    IMPORTANT: Make sure that all of the files found begin with the tilde (~) character.


  6. On the Edit menu, click Select All.


  7. On the File menu, click Delete.


  8. In the Named box on the Name & Location tab, type the following:
    *.tmp


  9. Change the Look in box to the drive that contains the Windows Temp folder. For example, change the Look in box to your C: drive.


  10. Click Find Now.

    IMPORTANT: Make sure that all of the files found end with the .tmp extension (*.tmp).


  11. On the Edit menu, click Select All.


  12. On the File menu, click Delete.


Restart Microsoft Word and rerun the Batch Conversion Wizard.

For additional information about the Batch Conversion Wizard, please click the article number below to view the article in the Microsoft Knowledge Base:
Q237356 WD2000: How to Access Sample Macros for Word 2000


STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.


MORE INFORMATION

For additional information, please click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q211632 WD2000: How Word for Windows Uses Temporary Files
Q224059 WD2000: Err Msg: "The disk is full. Free some space on this drive..."

Additional query words:

Keywords : kberrmsg kbtool kbdta kbtemplate wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: September 15, 1999
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