WD2000: IPF Error Opening File with Recover Text Converter

ID: Q211518

The information in this article applies to:

SYMPTOMS

When you attempt to open a document, the following error message appears:

This program has performed an illegal operation and will be shut down. If the problem persists, contact the program vendor.

If you click Details, the following error message appears:

WINWORD caused an invalid page fault in module OLE32.DLL at address.

When you restart Word, the following error message appears:

Word encountered file corruption while opening <filename>. Part of this document may be recoverable. Attempt recovery now?

If you answer Yes to attempt to recover the text of the document, the error message appears again.

The "Recover Text from Any File" converter has encountered corruption in the file and is unable to interpret this corrupt information.

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

For additional information about corrupt documents, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q212273 WD2000: Why You Are Unable to Recover a Lost Document

Q211634 WD2000: Troubleshooting Damaged Documents

Q212387 WD2000: VBA Code Lost When Converting to Another File Format

Additional query words:

Keywords : kberrmsg kbole kbualink97
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug