WD2000: Invalid Page Fault Applying Font Animation to Footer

• Microsoft Word 2000

SYMPTOMS

When you apply any font animation text effect to the word "Confidential" in the footer of a document based on the Contemporary Memo template, one of the following error messages appears:

Windows 98

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following message appears:

WINWORD caused an invalid page fault in MSO9.DLL at 015f:3099359f.

NOTE: The actual memory address may vary.

This program has performed an illegal operation and will be shut down.

If the problem persists, contact the program vendor.

When you click Details, the following message appears:

WINWORD caused an invalid page fault in WINWORD.EXE at 015f:300b307b.

NOTE: The actual memory address may vary.

Windows NT 4.0

An application error has occurred and an application error log is being generated.

WINWORD.exe Exception: access violation (0xc0000005), Address: 0x307c97c2

WORKAROUND

To work around this problem, do not apply font animation text effects to the word "Confidential."

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: shimmer sparkle marching red ants black las vegas lights blinking background

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug