The information in this article applies to:
SYMPTOMSWhen you attempt to open a document that was created in non-Word format, one of the following error messages may appear:
-or-
CAUSE
You may receive this error if the Msconv97.dll file is in the wrong location. RESOLUTIONTo correct this problem, use either of the following methods. Method 1: If Word Cannot Locate the Microsoft Conversion Library
Method 2: If Word Cannot Import the Specified FormatClick Yes to install the feature. The Windows Installer runs and installs the missing file.MORE INFORMATIONIf you attempt to save (convert) a file to a non-Word format, such as WordPerfect 5.x, while the Msconv97.dll file is unavailable, one of the following error messages appears:
-or-
REFERENCESFor additional information about troubleshooting document conversion, click the article numbers below to view the articles in the Microsoft Knowledge Base: Q240854 WD2000: Limitations of Converting WordPerfect 5.x Documents Q211692 WD2000: Converting Documents Created in WordPerfect Q235928 WD2000: Supported File and Graphics Formats Additional query words: tshoot convert conversion importing
Keywords : kbinterop kbusage kbdta wd2000 |
Last Reviewed: December 7, 1999 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |