WD2000: Address Position Not Retained on Mail Merge Envelopes

ID: Q211721

The information in this article applies to:
  • Microsoft Word 2000

SYMPTOMS

If you specify an exact position for the return address or delivery address while creating a mail merge envelope, this formatting is not retained in the envelope (main) document.


WORKAROUND

To work around this problem, use any of the following methods.

Method 1: Change the Delivery Address Frame Properties

Edit the main document, which contains the envelope formats, and modify the frame surrounding the delivery address. To do this, follow these steps:
  1. Click the delivery address text and select the surrounding frame.


  2. On the Format menu, click Frame.


  3. Modify the horizontal and vertical positions of the frame to the position you want.


  4. Click OK to return to the main document.


Method 2: Remove the Delivery Address Frame

Edit the main document, remove the frame, and reformat the text. To do this, follow these steps:
  1. Click the delivery address text and select the surrounding frame.


  2. On the Format menu, click Frame.


  3. Click Remove Frame.


  4. Select the address text and directly apply paragraph formatting to indent or position the text correctly.


Method 3: Create the Envelope Main Document Before Merging

To Create the Envelope Mail Merge Main Document

  1. On the Tools menu, click Envelopes And Labels.


  2. On the Envelopes tab, click Options.


  3. Modify the From Left and From Top settings for the delivery and return address.


  4. Click OK.


  5. Click Add to Document.

    NOTE You can save this document as a template and use it for subsequent envelope mail merges.


To Complete the Envelope Mail Merge

  1. On the Tools menu, click Mail Merge.


  2. In the Mail Merge Helper dialog box, click Create (under Main Document), and then click Form Letters.


  3. Under Data Source, click Get Data, attach your data file, and then click Active Window.


  4. Click Edit Main Document.


  5. Position your insertion point in the frame and click Insert Merge Field on the Mail Merge toolbar and select the appropriate mergefields you want to insert.


  6. After your main document is set up, merge to a new document or to the printer.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: mailmerge print merge envelopes incorrect wrong change document

Keywords : kbdta kbfield kbmerge wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: May 13, 1999
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