WD2000: Mail Merge Main Document Restored to Normal Word Document
ID: Q211727
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The information in this article applies to:
SYMPTOMS
When you open a mail merge main document, the file is no longer a mail merge main document.
CAUSE
This problem occurs when the following conditions are true:
- Your mail merge main document is attached to a Microsoft Access data source.
NOTE: This problem occurs whether you attach your data source by using DDE or ODBC.
-and-
- You save your mail merge main document in Rich Text Format (*.rtf). Note that some converters, such as the "Microsoft Word 97-2000 and 6.0/95" converter, save the file in RTF format.
WORKAROUND
Reset your document as a mail merge main document. To do this, open the main document, and then follow these steps:
- On the Tools menu, click Mail Merge.
- Under Main Document, click Create. Select the type of main document that you want.
- Click Active Window.
- Under Data Source, click Get Data. Select the data source that you want and click OK.
NOTE: You may want to save your mail merge main document by using the Word Document (*.doc) file type in the Save As dialog box to prevent this problem from recurring.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft products listed
at the beginning of this article.
Additional query words:
Keywords : kbdta kbmerge wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug