WD2000: Why You Are Unable to Recover a Lost Document
ID: Q212273
|
The information in this article applies to:
SYMPTOMS
Word may be unable to automatically recover your document after Word shuts
down unexpectedly.
CAUSE
This problem may occur when any of the following conditions are true:
- An AutoRecover file has not been created yet.
By default, an AutoRecover file is not saved until 10 minutes
after you start work on it. After 10 minutes, the AutoRecover file is
created. If a failure shuts down Word prematurely, Word uses the
AutoRecover file to recover the document.
-or-
- An AutoRecover file is deleted after the document has been saved.
A new AutoRecover file is not created until after the next
AutoRecover duration (by default: 10 minutes after you start working on
the document).
-or-
- The document is closed and changes are not saved.
After a document has been closed, the AutoRecover file is deleted. There
is no way to recover the document after the file is closed and
changes are not saved.
WORKAROUND
To change the AutoRecover Save duration, follow these steps:
- On the Tools menu, click Options, and then click the Save tab.
- In the Save AutoRecover info every list box, change the number to the
time interval that you want, and then click OK.
NOTE: AutoRecover is not a substitute for saving your document. When you
use AutoRecover, Word creates a temporary file to recover your document if
Word shuts down unexpectedly. You must still save your document in order to
retain your changes.
MORE INFORMATION
For additional information, please see the following article in the
Microsoft Knowledge Base:
Q212274 WD2000: How to Recover Text from Any File
Additional query words:
crashed hung locked corrupt frozen tshoot vba
Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb