WD2000: Error Submitting Form in Forwarded or Reply Message

• Microsoft Word 2000
• Microsoft Outlook 2000

SYMPTOMS

If you use Microsoft Outlook, with Microsoft Word as your e-mail editor, when you forward or reply to an HTML mail message containing a form, the ACTION attribute of the FORM tag is removed. If you submit the form, you may receive a message in your Web browser indicating the page cannot be displayed.

This problem does not occur if you are submitting a form from the original e-mail message; however, it does occur if you are submitting the form in a forwarded or reply message.

NOTE: This problem only occurs when you set Word to be your e-mail editor.

CAUSE

The FORM tag in the forwarded or reply message loses the ACTION attribute. For example, the FORM tag changes from something like this

<form method=Get action=<LINK TYPE="GENERIC"
VALUE="http://wordtest/webscripts/tools/form-parse.exe">
http://wordtest/webscripts/tools/form-parse.exe</LINK>
enctype="application/x-www-form-urlencoded"> 

<form method=Get enctype="application/x-www-form-urlencoded"> 

WORKAROUND

To work around this problem, disable Word as your e-mail editor before you open the message and submit the form. To do this, follow these steps:

1. Start Microsoft Outlook.



2. On the Tools menu, click Options.



3. On the Mail Format tab, click to clear the Use Microsoft Word to edit e-mail messages check box, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: OL2K

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug