WD2000: Page Designs Not Available in Letter Wizard If Language Is Changed

ID: Q220230

The information in this article applies to:

Microsoft Word 2000

SYMPTOMS

If you set the language of your Word document to a different language and then run the Letter Wizard (on the Tools menu, click Letter Wizard), only one page design (Normal) may be listed in the Choose a page design list on the Letter Format tab.

This problem occurs when you set the language of your Word document to any of the following languages:

French (Belgium)
French (Cameroon)
French (Canada)
French (Cote d'Ivoire)
French (France)
French (Luxembourg)
French (Mali)
French (Monaco)
French (Reunion)
French (Senegal)
French (Switzerland)
French (West Indies)
French (Zaire)
German (Austria)
German (Germany)
German (Liechtenstein)
German (Luxembourg)
German (Switzerland)

NOTE: To set the language of your Word document, click Select All on the Edit menu and then point to Language on the Tools menu and click Set Language.

WORKAROUND

To work around this problem, use one of the following methods:

Method 1: Run the Letter Wizard Before Setting the Text Language

Do not set the language of your Word document before you run the Letter Wizard. Instead, run the Letter Wizard first, and then format your text for the language you want.

Method 2: Install the Microsoft Office 2000 MultiLanguage Pack

To access additional page designs in the Letter Wizard for the language of your Word document, install the Microsoft Office 2000 MultiLanguage Pack.

For additional information about the MultiLanguage Pack, click the article numbers below to view the articles in the Microsoft Knowledge Base:

Q212747 OFF2000: Languages That Ship with the MultiLanguage Pack

Q212400 WD2000: General Information About International and Multilingual Features

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta wd2000 kblpk
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug