WD2000: E-mail Signature Isn't Added to Reply Message

ID: Q220274


The information in this article applies to:
  • Microsoft Word 2000


SYMPTOMS

When you send a reply to a mail message when Word is enabled to edit your e-mail messages, your signature file is not attached to your reply message.


CAUSE

This behavior occurs if you selected either of the following options for the When replying to a message option:

  • Attach original message


  • Do not include original message



WORKAROUND

To work around this behavior, select one of the following options in the When replying to a message list:

  • Include original message text


  • Include and indent original message text


  • Prefix each line of the original message


To make this change, follow these steps in Microsoft Outlook:
  1. On the Tools menu, click Options.


  2. On the Preferences tab, click E-mail Options.


  3. In the When replying to a message list, select one of the following items:


    • Include original message text


    • Include and indent original message text


    • Prefix each line of the original message


  4. Click OK to close the E-mail Options dialog box.


  5. Click OK to close the Options dialog box.



STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug


Last Reviewed: November 17, 1999
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