WD2000: Custom Toolbar Doesn't Load With Global Template or Add-in

• Microsoft Word 2000

SYMPTOMS

When you add a custom template containing a command bar as a global template or add-in, your custom command bar (toolbar) may not load.

CAUSE

This problem occurs when you do the following:

• You add your custom template to the \Office\Startup folder.
  
  -or-



• You add your custom template as a global template and add-in (on the Tools menu, click Templates and Add-ins)

• When Word does not have a document open. For example, you closed all of your documents before adding your custom template as a Global Template and Add-in.
  
  -or-



• When Word starts without opening a document. For example, when you use the /n startup switch to start Word.


For additional information about startup switches, please click the article number below to view the article in the Microsoft Knowledge Base:

Q210565 WD2000: Word Startup (Command-Line) Switches and Their Purpose

WORKAROUND

After starting Word and adding your custom global template or add-in, click New on the File menu, click to select Blank Document, and then click OK.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug