WD2000: Error Importing Adobe Illustrator 8.0 EPS Graphic with a Color Preview

• Microsoft Word 2000

SYMPTOMS

When you insert an Encapsulated PostScript (EPS) graphic that was created with Adobe Illustrator version 8.0, the following error message may appear:

An error occurred while importing this file. <path>\<Filename>.

CAUSE

The Encapsulated PostScript Filter supplied with Office cannot convert these EPS graphics if they contain a color preview (screen representation).

WORKAROUND

Remove the color preview from the EPS file created with Adobe Illustrator. EPS files that contain a monochrome preview or no preview can be inserted into a Word document without an error.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug