WD2000: Problem Scaling Legal Landscape to Letter Landscape on HP LaserJet 5si

• Microsoft Word 2000

SYMPTOMS

When you print a landscape legal-size document that is scaled to letter size using the HP LaserJet 5si driver version 3.55, the document may not print in the correct orientation and part of the text may not print.

WORKAROUND

To work around this problem, use the HP LaserJet 4si printer driver version 3.8 that ships with Windows 98. It allows you to print legal-size documents that are scaled to letter size correctly on the HP LaserJet 5si.

RESOLUTION

Contact Hewlett-Packard for an updated driver for the LaserJet 5si printer. Hewlett-Packard's Internet address:

http://www.hp.com

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

MORE INFORMATION

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

The third-party contact information included in this article is provided to help you find the technical support you need. This contact information is subject to change without notice. Microsoft in no way guarantees the accuracy of this third-party contact information.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbbug