WD2000: PhotoDraw 2000 Hangs After Scanning with Primax Colorado 600p

ID: Q220578

The information in this article applies to:

Microsoft Word 2000
Microsoft PhotoDraw 2000


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**                           - WARNING -                           **
**     THE INFORMATION BELOW IS PRELIMINARY AND HAS NOT BEEN       **
**     CONFIRMED OR TESTED BY MICROSOFT. USE ONLY                  **
**     WITH DISCRETION.                                            **
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SYMPTOMS

After you scan an image with the Primax Colorado 600p scanner, Microsoft PhotoDraw 2000 may stop responding (hang).

WORKAROUND

Use a different graphics program to scan your image using the Primax Colorado 600p scanner. After the image is scanned, either copy and paste the image into Microsoft PhotoDraw 2000, or save the image as a graphics file from the other graphic program and open the file in Microsoft PhotoDraw 2000.

MORE INFORMATION

For information about how to contact Primax, please query in the Knowledge Base for one or more of the following articles:

Q65416 Hardware and Software Third-Party Vendor Contact List, A-K

Q60781 Hardware and Software Third-Party Vendor Contact List, L-P

Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

The third-party products discussed here are manufactured by vendors independent of Microsoft; we make no warranty, implied or otherwise, regarding these products' performance or reliability.

Additional query words:

Keywords : kbdta wd2000
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb