WD2000: Err Msg: "The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed."

ID: Q224034

The information in this article applies to:

Microsoft Word 2000

ERROR MESSAGE

When you are working with Word Document objects, the following error message may appear:

The server application, source file, or item cannot be found. Make sure the application is properly installed, and that it has not been deleted, moved, or renamed.

NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address:

http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htm

NOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled.

CAUSE

The application has been deleted, moved, or renamed.

You are trying to edit a WordArt object.

You are inserting a Microsoft Excel object into another program.

You are using an Image Document object under Windows NT 4.0.

WHAT TO TRY

The application has been deleted, moved, or renamed.

The application with which the object is associated is missing.

For example, when you double-click a Bitmap Image object in a Word document and the Microsoft Windows Paint application has been removed, the above error message appears.

To resolve this problem, you must re-install the missing application.
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You are trying to edit a WordArt object.

For additional information about this problem, please see the following articles in the Microsoft Knowledge Base:

Q198192 WD2000: Unable to Edit Earlier Versions of WordArt Object

Q136215 WD: Error When Starting Word Art Using Insert Object Command

You are inserting a Microsoft Excel object into another program.

When you insert a Microsoft Excel object into another program, this error message may appear.

For additional information, please see the following article in the Microsoft Knowledge Base:

Q178305 Inserting MS Excel Object Causes Errors

You are using an Image Document object under Windows NT 4.0.

The problem described in the "Error Message" section above may occur when the following conditions are true:

You insert or double-click an Image Document object in any of the programs listed at the beginning of this article.

You are running Microsoft Windows NT version 4.0.

For more information about this problem, please see the following article in the Microsoft Knowledge Base:

Q167723 OFF97: Error Using Image Document Object under Windows NT 4.0

Additional query words: OFF2000

Keywords : kbdta
Version : WINDOWS:2000
Platform : WINDOWS
Issue type : kbprb