The information in this article applies to:
ERROR MESSAGEWhen you save a document, an error message similar to the following may appear if you run Word under Windows 95 or later:
A similar error message may appear when Word performs an AutoSave operation: Also, when you try to run ScanDisk on Windows 95 or later, the following error message may appear: NOTE: Microsoft Office 2000 has built-in functionality that allows you to get more information about difficult-to-troubleshoot alerts or error messages. If you want to enable this functionality for this and other error messages in Microsoft Office 2000, please download the Microsoft Office 2000 Customizable Alerts file from the Microsoft Office Update Web site at the following address: http://officeupdate.microsoft.com/2000/downloadDetails/alerts.htmNOTE: If you reached this article by clicking the Web Info button in an error message, you already have Customizable Alerts enabled. CAUSEYou are running the Bgmail.exe utility. WHAT TO TRYYou are running the Bgmail.exe utility.Bgmail.exe prevents Windows tools from locking the hard disk properly. Note that Bgmail.exe is loaded from either the Winstart.bat file or the Autoexec.bat file.If you are running the Bgmail utility, edit the Winstart.bat file or the Autoexec.bat file and place a semicolon (;) at the beginning of the Bgmail.exe line to temporarily turn it off. Save and close the file and then restart Windows and run ScanDisk. Back to Top The document contains corrupt or invalid links.To update the fields in Word, follow these steps:
It may be possible to continue and save your file if you unlink the fields (CTRL+SHIFT+F9). If unlinking the fields does not work, you may have to delete one or more objects and reinsert them. WARNING: When you unlink fields in Word, they become plain text (if they are text fields) or pictures (if they are objects, like Equation Editor objects). You may not want to unlink fields, especially if they are objects; if you do, you have to recreate the object if you ever want to update it. Back to Top MORE INFORMATION
Bgmail.exe is a tool installed on AT&T computers to provide access to AT&T's proprietary mail services. Q134456 ScanDisk Is Incompatible with Bgmail.exe Additional query words: OFF2000
Keywords : kbdta |
Last Reviewed: January 28, 2000 © 2000 Microsoft Corporation. All rights reserved. Terms of Use. |